Grace Lane Veterinary Surgery

Grace Lane Veterinary Surgery says it is an independent practice working from purpose-built premises, with care for small animals, equine patients and farm livestock. The clinic highlights laparoscopic (“keyhole”) spays for dogs and cats, on-site CT scanning, and a 24/7 emergency line. Recent reviews suggest a practice that handles both routine appointments and urgent cases, with owners often praising its communication, follow-up and willingness to help quickly.

Services

•Small animal, equine and farm livestock care are all listed by the practice.
•Surgery and diagnostics: the clinic highlights laparoscopic (“keyhole”) spays for dogs and cats and CT scanning.
•Emergency and out-of-hours care: the practice states that an emergency line is available 24/7. Reviews describe out-of-hours help for a dog with virus-type symptoms, overnight care for urinary retention including catheterisation, and urgent treatment for a dog with a broken hind leg, including pain relief, X-rays, surgical planning and follow-up nursing updates.
•Routine consultations and treatment: recent reviews mention help with an ear infection, investigation of illness that another vet had missed, and follow-up phone calls after appointments.
•Nurse-led checks and triage: one reviewer was encouraged by reception to see a veterinary nurse first for a suspected tick or lump concern, with the dog checked over and no fee charged on that occasion.

Pricing

No published pricing information is currently available for this clinic.

People

•Rachel is named in a review as the vet who saw a dog during an out-of-hours visit; the owner described her as very thorough and said “nothing was too much trouble.”
•Reviews also mention a veterinary nurse who carried out an initial lump/tick check, and nursing staff who gave regular updates after surgery.
•Reception/front desk staff are often described as helpful and welcoming, particularly around booking and directing owners to the right person, though one reviewer was unhappy with how a post-CT concern was handled.

Reviews

Google rating: 4.9/5 from 323 reviews.

•Many recent reviewers describe the team as caring, knowledgeable, friendly and helpful, with several saying they would travel out of their way to use the practice.
•Urgent and out-of-hours care stands out strongly: reviews mention prompt treatment for a broken leg, an out-of-hours consultation for virus-like symptoms, and overnight hospital care for urinary retention.
•Communication is a recurring positive theme, including follow-up phone calls, detailed explanations from vets and surgeons, and updates from nurses during recovery.
•Pricing comments in reviews are generally positive, with owners describing care as reasonable, transparent and, in one urgent case, much cheaper than an alternative out-of-hours option. One negative review reports dissatisfaction after a CT scan, including a skin problem at a blood-draw site and frustration with the response from reception.

Reviews for Grace Lane Veterinary Surgery

Note: Showing the 10 most recent Google reviews out of 323 we track in total. Recent reviews may not be representative of overall sentiment.

Pat Harrison

1 month ago

Amazing team. So knowledgable and caring. Realistically priced too.

Alan

So on the 3rd January while out in the snow my Border Collie Willow got a bit to excited and jumped in the air and ended up snapping her tib and fib. With it been a Saturday and just after mid day no vets in Scarborough were open so panic set in. The out of hour vets for Scarborough quoted over 7k over the phone for a broken hind leg and wanted payment before they would do anything to help her or the other alternative they gave was to have her but down. A friend recommended contacting Grace Lane and I phoned and was told to get her there as soon as possible and we could sort payment out when the vet had got her put of pain. On arrival the vet was so polite with us had a very quick look at willow and said she was give her some pain relief, give her a xray and make the leg more comfortable and the surgeon would phone me and go through everything and at this point payment wasn't a issue. Within 45 minutes of leaving Willow the vet phoned and explained that Willow had already had a xray and was out of pain also the surgeons had already seen the xrays and was planning on trying to operate on her leg on Monday. (Couldn't believe how fast the vet and surgeons had acted) on the Monday the surgeon phoned and went though the full procedure and answered and questions I had. After the operation a nurse phoned and explained that she has had two plates and 5 screws put in her leg and she was in recovery. I had a veterinary nurse phone twice a day to give us up dates. On the Wednesday we went and picked Willow up and was given all the medicines we needed and was also given travel sick medicine as Willow gets travel sick. Willow has had a follow up appointments and now on week 9 she is back to get normal self fully recovered (she still wants to jump about and hates been told NO your not jumping) the total cost for everything was over 50% cheaper than the out of hours vet for Scarborough. The staff and service has been fantastic. Pricing is explained in detail and is transparent. Would highly recommend this vets.

Cinbad

Rich Porritt

Extremely helpful and very friendly

carl peel

2 months ago

Excellent service over the last two years,found illness other vets failed to spot

John Kitchener

3 months ago

Absolutely the best Veterinary in our opinion. Forget Vets for Pets et al. These are the real deal

Richard Churchyard

Whilst on our holiday we had an out of hours visit as Thibaut our Parsons terrier had virus type symptoms. Excellent service, Rachel was very thorough and treated him accordingly. Nothing was too much trouble.

Steve Mcandrew

Nikki Wainers

4 months ago

I was so disappointed with grace lane, my dog went in for a CT scan he was fine going in but once he came out he was very needy, not his character at all and very soon after started with a horrific hot spot where they took blood, when I called the receptionist she replied it happens regularly well im sorry but no it shouldn't. I contacted my own vet and after a double course of antibiotics and a course of steroids it finally started to heal after 2 weeks so definitely won't be going back there.

not me

Visited whilst on a short break as our dog developed an ear infection. Easy to book an appointment, very helpful front desk, practical amd knowledgeable vet plus the cost of consultation and treatment was very reasonable. Highly recommended. It sadly shows our local vet in a bad light but 90 Mile round trip is a bit far otherwise we would be registering all our animals with Grace Lane. Keep up the great work.