Wicstun Veterinary Hospital

- Strong emergency reputation: Several owners say they were seen immediately or fitted in at short notice, including serious illness, traumatic injuries, and emergency euthanasia. - Detailed praise for clinical care: Positive reviews mention hospital admission, IV treatment, surgery, stitching, and careful follow-up, including one case where a vet was credited with saving a dog’s life. - Staff warmth is a repeated positive: Reception staff, nurses, and vets are often described as kind, calm, knowledgeable, and compassionate, especially in stressful situations.

Wicstun Veterinary Hospital in Market Weighton is part of Linnaeus and appears set up for both routine veterinary work and more intensive hospital-level care. Owners describe rapid help in urgent cases, including immediate triage on arrival, admission, IV fluids, surgery, and follow-up wound treatment. Reviewers also mention a dedicated cat clinic area that helped an anxious cat settle more comfortably. Recent feedback is strongest around emergency responsiveness and staff kindness, with some recurring concerns about communication and billing.

Services

•Emergency and urgent care: Reviews describe pets being fitted in quickly, seen straight away on arrival, and treated urgently for serious illness, injuries, and end-of-life situations.
•Hospital treatment and surgery: Owners mention admission, IV drip treatment, surgery, and cases transferred in when a local practice could not continue treatment.
•Wound and injury care: Examples include immediate stitching after an injury, treatment after a severe dog attack, and repeated revisits with sedation for dressing changes over roughly two weeks.
•Routine appointments: Check-ups are specifically mentioned, alongside longer-term care for both dogs and cats.
•Euthanasia and end-of-life care: Several reviews discuss emergency euthanasia and the way the process was handled.
•Cat-focused facilities: A reviewer highlights a newer cat clinic area, saying it helped a previously anxious cat stay calm in the waiting room and tolerate handling well.
•Species mentioned by owners: Dogs and cats are the main focus in reviews, with one hamster consultation also mentioned.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Feedback on cost is mixed: some owners say fees were explained clearly and kept within their means, while others describe the practice as pricey or complain about disputed or unexpected charges. One owner reported paying £215 for a check-over and euthanasia visit.

People

•Katrina Summerton (vet): Praised for emergency care, quick clinical action, regular updates, and clear communication about treatment costs.
•Amber (role not stated): Singled out for support during a prolonged wound-care case involving repeat visits and sedated dressing changes.
•Andrew (vet, per reviewer context): Thanked by one client for professional service; another mentions him in a fee-waiver dispute described as a miscommunication.
•Ed (role not stated): Positively mentioned by a returning client.
•Reception team and nurses: Often praised for fitting in urgent cases, keeping owners calm, and handling pets gently; some less positive feedback focuses on missed call-backs and insensitive timing around paperwork or payment.

Reviews

4.5 stars from 181 Google reviews. Recent feedback gives a picture of a practice that is highly valued for urgent care and clinical kindness, but with persistent concerns from some owners about cost and communication.

•Strong emergency reputation: Several owners say they were seen immediately or fitted in at short notice, including serious illness, traumatic injuries, and emergency euthanasia.
•Detailed praise for clinical care: Positive reviews mention hospital admission, IV treatment, surgery, stitching, and careful follow-up, including one case where a vet was credited with saving a dog’s life.
•Staff warmth is a repeated positive: Reception staff, nurses, and vets are often described as kind, calm, knowledgeable, and compassionate, especially in stressful situations.
•Main negatives are fees and follow-up communication: Some reviewers call the practice expensive or complain about disputed charges, while others report not getting promised updates or finding aspects of end-of-life administration lacking in sensitivity.

Reviews for Wicstun Veterinary Hospital

Note: Showing the 10 most recent Google reviews out of 181 we track in total. Recent reviews may not be representative of overall sentiment.

Chris Burr

1 month ago

Lovely knowledgeable staff. We've been taking our dogs and cats here for years. Always treated them well. A little pricey but I think all vets are now.

Emily Webster

Our dog Stevie arrived at Wicstun as an emergency case when she was unable to stay at our local vets for treatment. Considering that we are not registered at Wicstun and had never had any previous interaction with them, the genuine care and compassion they showed Stevie was incredible. Every member of staff we came across during her treatment was brilliant — from the efficient and welcoming ladies at reception, to the many different nurses who were all so kind and gentle with Stevie, and of course the vet who saved her life, Katrina Summerton. We could not have wished for a better vet to take care of our lovely Stevie, Katrina was simply AMAZING. From start to finish Katrina was fantastic. She remained proactive and positive despite us arriving with Stevie in a very poorly state. She acted quickly but with real compassion, and managed to get to the bottom of what was wrong with Stevie incredibly quickly. Her communication with us throughout the entire process was excellent. She phoned regularly with updates and always explained clearly what was happening and what the next steps would be. Katrina also kept us informed about the cost at every stage and made sure that everything being done for Stevie was within our means, so there were no unexpected surprises when it came to paying the bill. We are so grateful to Katrina and the whole team at Wicstun for the care they gave Stevie. It was an extremely upsetting time for us as a family and the kindness shown towards us from everyone there made it slightly easier to bear. We will never forget it. Thank you!

Vicky Charlesworth

2 months ago

Took my brothers dog in today as was really worried she had something really wrong, they got us in straight away, they where lovely, sorted out the issue and explained how lucky she had been, so greatfull to them, cant thank them enough

Carole Taylor

Kevin

The sooner the government clamp down on excessive fees the better. This vet is no longer about animal welfare it's purely exploiting peoples love for their animals.

Summer Hind

4 months ago

Absolutely appalling. Our family dog went down for surgery as he was poorly, they’ve added an extra 2000 pounds onto the bill and expect it in full otherwise they aren’t going to continue his treatment. So will result in death or being put down. Disgusting treatment and I recommend you do not bring your animals to this money scamming place. Disgusting is all I can say the least.😔

Janet Parry

(Note: this review is from John , Jan’s husband, as Jan was bed bound at the time). Our Bearded Collie, Maisie, was taken (terminally as it as found) ill at teatime on a Friday. The receptionist managed to fit her in at 5.30 that evening. Sadly, she had to be pts and the procedure was carried out in a faultless kindly manner. When it was all over I was left on my own with Maisie, and a box of tissues, for as long as I needed. After settling the bill the receptionist asked me to be careful driving home. I couldn’t ask for more. Thank you.

kt byrde

The vet nurses and female vets are amazing. The downside was they did not call back when I called them. Also, they did not assign me a contact person, like they said they would. I have had lots of problems since my dog has come home, yet I cannot get to speak to anyone at length about my concerns. It feels like they took my money and then stopped caring.

Ben Wills

5 months ago

B. M.

My cat has been visiting Wicstun for two years, and it is the best vets we've ever been to. Great for check-ups, even greater in emergencies. Staff are always wonderful and kind, vets understanding and reasonable. The new cat clinic is particularly outstanding! My cat had never been to the vets in the first 9 years of his life before I adopted him, so naturally he gets anxious! However he calmed down in the waiting room, so much so when he went for his consult, he was lying on the table quite happy to be touched by a stranger!