Battle Flatts Veterinary Clinic – Vets in Pocklington
Clinic Overview
Battle Flatts Veterinary Clinic in Pocklington is a CVS Group small-animal practice established in the 1980s, with RCVS Core Standards accreditation. It offers routine care alongside diagnostics, surgery and dentistry, with practical extras including nurse consults and home visits. Recent feedback is largely positive about compassion, clear communication and prompt help for urgent problems, though one recent reviewer raised concerns about microchip checks, consent and complaint handling.
Services
- •Routine and preventive care: consultations, nurse consultations, vaccinations, parasite control, microchipping, six-month health checks, and blood pressure checks.
- •Procedures and treatment: neutering, other surgery, dentistry, diagnostics, and anal sac expression.
- •General support services: grooming and nail clipping, home visits, and cardiology referrals.
- •Urgent and practical help: reviews mention very prompt help for a tick removal, support with ongoing arthritis medication while an owner was away from home, and a behavioural consultation where options were talked through clearly.
- •Emergency arrangements and training: out-of-hours emergencies are handled through a separate emergency vet service for telephone advice and emergency consultations, and the clinic is also noted as a Veterinary Nurse Training facility.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Recent reviews focus much more on care, speed and compassion than on cost, with little direct customer comment on pricing.
People
- •Jess: praised in reviews for a behavioural consultation, with one owner highlighting clear discussion of options, thorough advice and strong follow-up support.
- •The wider team: reviewers regularly describe the reception and clinical staff as friendly, welcoming, helpful and compassionate, including during difficult decisions and urgent visits.
Reviews
Google rating: 4.9/5 from 63 reviews.
- •Recent feedback is mostly very positive about the team’s kind and compassionate manner, especially when owners were dealing with difficult decisions.
- •Several reviews highlight helpful, responsive service, including quick help for a dog needing a tick removed and practical support arranging arthritis medication while away from home.
- •Owners also mention clear explanations, saying treatment choices and medication instructions were easy to understand.
- •One recent 1-star review alleges problems around microchip checks, consent for tests and complaint handling; this stands out against an otherwise strongly positive review profile.
