The Norwood Veterinary Practice LLP

The Norwood Veterinary Practice LLP is a veterinary practice that, based on its website, offers round-the-clock availability (“24 hours a day, every day of the year”). Recent reviews describe both routine and complex care, including a dog spay with proactive consent checks during the operation, and emergency major surgery with follow-up check-ups afterwards. Owners also mention vets taking time to let nervous dogs settle in the consult room before examination, and staff keeping them updated during procedures and emergencies.

Services

• •24/7 care/availability (stated on the practice website).
• •Emergency cases and urgent treatment: reviews describe being seen for an emergency during COVID-19 and an “unexpectedly poorly” dog needing emergency major surgery.
• •Surgery
• •Spay procedure discussed in detail by an owner (including intra-op communication and consent for an additional step).
• •Major surgery referenced in an emergency case, followed by check-ups.
• •Consultations and medical treatment: owners mention examinations, medication, and explanations of “what action… might be needed” going forward.
• •Veterinary nurse training facility (listed in the clinic data provided).

People

• •Pablo (vet, per reviews): mentioned as particularly good handling greyhounds (“fab with greys”).
• •Hollie (role not stated): named alongside Pablo for providing “great care” and communicating well throughout a pet’s care.
• •Jill Walker (vet, per review): specifically credited with performing a dog’s emergency surgery and then seeing the dog for post-op check-ups.
• •Vet nurses (not named): one owner reports they kept in contact from admission through anaesthetic, phoned during the operation to ask permission before doing something additional, and then gave a pick-up time once the dog was recovering.

Reviews

4.7 stars from 342 reviews. “”

• •Clear, step-by-step communication: explanations of examination findings and medications; updates during emergencies and procedures; a phone call during surgery to confirm consent for an additional step.
• •Handling anxious or sensitive pets: a vet taking time to let a dog get comfortable in the consulting room before examining.
• •Emergency responsiveness and complex care: being seen quickly for an emergency (including during COVID-19) and managing emergency major surgery with ongoing check-ups.
• •Consistency over time: one long-term owner with multiple greyhounds says they “will only use” this practice, citing consistent care and politeness.