Aldgate Veterinary Practice

Aldgate Veterinary Practice presents itself as an independently owned small-animal clinic in Bridlington, with veterinary surgeons, registered veterinary nurses and reception staff. It offers preventative, diagnostic and emergency care, including out-of-hours emergencies handled by its own team, and is also listed as a veterinary nurse training facility. Recent feedback remains strongly positive overall, especially around communication and compassionate care, though there are mixed experiences around urgent access at the front desk.

Services

• •Small-animal veterinary care for common pets including dogs, cats and rabbits, alongside preventative care such as vaccinations.
• •Diagnostics and medical treatment, with recent examples including care for a cat diagnosed with diabetes, plus practical support for owners learning insulin injections at home.
• •Emergency and out-of-hours care provided by the clinic’s own vets and nurses; recent reviews mention an overnight emergency for an unresponsive dog and a 4am visit for an allergic reaction.
• •Hospitalisation and overnight care, with owners mentioning regular update calls while pets were staying in the practice.
• •Pet prescriptions and pet rehabilitation, including hydrotherapy; one reviewer says their dachshund attends monthly hydrotherapy sessions with Michelle.
• •A previous owner also described urgent help for a bird with bleeding, including phone input from an avian vet when no avian specialist was on site.

Pricing

Published prices suggest the clinic sits around average, based on a partial sample of comparable services. One recent reviewer also mentions that an emergency fee was explained on the phone before an out-of-hours visit.

People

• •Dr Ricardo / Ricardo Pereira da Silva is thanked in recent reviews for calm, supportive emergency care, including an allergic reaction case and a very difficult early-morning end-of-life visit.
• •Michelle is praised for hydrotherapy, with one owner saying their dog attends monthly sessions and responds very well to her care.
• •Lucy Butler has previously been singled out for reassuring urgent care, including helping a bird with bleeding while consulting an avian vet by phone.
• •Recent reviews also speak warmly about the reception team, nurses, and an overnight assistant vet, particularly for professionalism, empathy and clear explanations.

Reviews

Google reviews: 4.7/5 from 595 reviews. Recent feedback is overwhelmingly positive, with a small number of complaints focused on urgent access and reception interaction.

• •Many owners describe the team as friendly, caring and professional, and say they felt listened to and treated with respect.
• •Urgent and out-of-hours care features prominently in recent comments, including a 4am emergency visit and compassionate handling of a sudden early-morning loss.
• •Communication is a consistent strength: reviewers mention daily update calls during inpatient care, clear explanations, and practical guidance such as being shown how to give insulin injections.
• •The main negative note is one strong complaint about being turned away as a walk-in emergency and spoken to harshly at reception, which contrasts with other reviews praising reception staff for being helpful and reassuring.