End Cottage Veterinary Clinic – Vets in Goole
Clinic Overview
- Recent feedback is mostly very positive, with owners often describing the team as helpful, polite, welcoming, caring, and knowledgeable. - Several reviewers mention efficient appointments, including being seen quickly and on time, and say consultations feel thorough rather than rushed. - Longer-term relationships are a recurring theme, with clients saying their pets have been well looked after over many years and that continuity with the same vet is valued.
Services
- •General veterinary care and ongoing case management: many owners describe using the practice for years, valuing vets who know their pets’ histories and explain treatment options clearly.
- •Consultations, diagnostics and follow-up care: reviews mention thorough examinations, tests and lab work for problems such as lumps, as well as major surgery followed by good aftercare.
- •Emergency veterinary services: listed as available in clinic information.
- •Continuity of care: several clients value being booked with the same vet where possible; Heidi is named by one regular client as the vet they usually see.
- •Diagnostics, prescriptions and referrals: earlier feedback mentions scans, repeat prescriptions through an automated system, and referral contact with a specialist eye service.
- •End-of-life and bereavement support: owners mention compassionate care during bereavement, including an at-home euthanasia visit.
- •Veterinary nurse training facility: listed in clinic information.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Review comments on cost are mixed: some owners describe the practice as good value, while one unhappy reviewer felt billing was handled poorly in a very difficult situation.
People
- •Heidi (vet): named by a repeat client as the vet they usually see, with praise for consistently good service.
- •Rachel Robinson: thanked by name by a reviewer for efforts to save their pet.
- •Carolyn Bates: also thanked by name in the same review.
- •Caz and Becky: named in earlier feedback describing a compassionate at-home euthanasia visit.
Reviews
Google reviews show 4.6/5 from 550 reviews.
- •Recent feedback is mostly very positive, with owners often describing the team as helpful, polite, welcoming, caring, and knowledgeable.
- •Several reviewers mention efficient appointments, including being seen quickly and on time, and say consultations feel thorough rather than rushed.
- •Longer-term relationships are a recurring theme, with clients saying their pets have been well looked after over many years and that continuity with the same vet is valued.
- •One recent negative review describes a distressing experience around a euthanasia visit and concerns about how communication and billing were handled.
