Rase Veterinary Centre

- Several recent reviewers describe friendly, helpful and understanding staff, with short comments praising the service and overall professionalism. - Emergency care stands out positively in a number of reviews: owners mention quick appointments for very unwell or injured dogs, gentle handling, reassurance for distressed owners, and pets improving after treatment. - One negative theme is concern about a long-running ear problem, where an owner felt repeated treatment did not identify an underlying allergy.

Services

•General veterinary care: consultations, diagnostics and onsite laboratory support are listed among the practice’s core services.
•Surgery and treatment: orthopaedic surgery and soft tissue surgery are listed, alongside treatment for acute injuries. Recent reviews mention emergency care for a dog with attack wounds, including cleaning the injuries, gentle handling and pain relief.
•Rehabilitation and additional support: the practice lists a rehabilitation service called Rase Rehab, as well as home visits.
•Emergency and procedural care: the practice states it provides its own out-of-hours emergency cover for several small-animal practices in its group and for Vets4Pets Scunthorpe. Reviews also mention emergency treatment for very unwell dogs and blood testing appointments for cats.
•Training: the clinic is listed as a Veterinary Nurse Training facility.

Pricing

No published pricing information is currently available for this clinic.

People

No individual clinicians are named. Reviews do, however, mention vets, nurses and other staff as friendly, helpful and reassuring during emergency visits, although one owner described a blood-testing appointment where no nurse or assistant was present.

Reviews

Google rating: 4.4/5 from 99 reviews. Recent feedback is mixed overall.

•Several recent reviewers describe friendly, helpful and understanding staff, with short comments praising the service and overall professionalism.
•Emergency care stands out positively in a number of reviews: owners mention quick appointments for very unwell or injured dogs, gentle handling, reassurance for distressed owners, and pets improving after treatment.
•One negative theme is concern about a long-running ear problem, where an owner felt repeated treatment did not identify an underlying allergy.
•Another serious complaint describes a distressing cat blood-test appointment, with concerns about preparation, repeated attempts to take blood, and no nurse or assistant present to help restrain the cats.

Reviews for Rase Veterinary Centre

Note: Showing the 10 most recent Google reviews out of 99 we track in total. Recent reviews may not be representative of overall sentiment.

Mark Holloway

4 months ago

Excellent service as always

Ian Selkirk

6 months ago

Karen Western

7 months ago

Very friendly and helpful staff

Richard Bailey

8 months ago

Vast experience of vets over the last 30 years. First time at Rase. It felt like the KwikFit version of a vets. But prices seem reasonable compared to the larger chains. Will see how it goes

Mariusz Duda

1 year ago

My dog had ear problems for a long time. We kept getting antibiotics, ear drops, and ear cleanings — many visits, but no real improvement. He was seen by several different vets at this clinic, yet no one found the real cause. After just one visit to another vet, we discovered it was simply a chicken allergy. My dog went through so much pain, and I spent a lot of money here with no real help. Very disappointing experience — I do not recommend this clinic.

Martin “Nobody42” Ault

Plr Plr

Very distressing and unprofessional experience. We had booked an appointment in advance for blood tests for both our cats — so your team knew exactly what kind of procedure it would be. Still, no assistant or nurse was present to help. For the first cat, the vet shaved her neck, then her leg, and injected her multiple times before finally taking blood. She was clearly in pain and panic. The second cat was injected twice for nothing, as she became too distressed to continue. We were left holding the cats ourselves throughout — a situation that was both unsafe and traumatic for everyone involved. And when it all fell apart with the second cat, we were simply told to come back another day when an assistant is available. Frankly — why wasn’t an assistant available today? You knew exactly what this appointment was for. Are we supposed to drag a terrified animal back again just because your team failed to prepare properly? As far as we understand, the RCVS Code of Conduct clearly states that owners should not be used to restrain animals during invasive procedures — and appropriate staff should be present to ensure safety and welfare. Why was there no veterinary nurse or assistant to help? Why were we asked to restrain our own cats during such an invasive procedure? This experience has seriously shaken our trust in your practice

Andrea Leach

Our beautiful girl Poppy had been attacked by another dog, as a distraught owner I called and made an appointment for her and they were so brilliant not only with Poppy but me also! Cleaned her up and were so gentle considering she was in very evident pain. Sent us away with lots of things, pain relief and everything I needed to help her on the road to recovery. I thought oh dear how much is this going to cost… (not that it mattered as she is my baby) so thank you Rase vets goole!!!