Dog & Cat Vets in Kirkbymoorside

## Summary Grace Lane Veterinary Surgery describes itself as an **independent** practice, working from **purpose-built premises** and offering care across **small animals, equine and farm livestock**. The website highlights **laparoscopic (“keyhole”) spays for dogs and cats** and on-site **CT scanning**; reviews also mention **out-of-hours visits** and a case kept **in overnight with catheterisation**. From the latest reviews, owners most often describe: **easy appointment booking**, **follow-up phone calls after a visit**, and staff being willing to **start with a nurse check** (including one “no charge” nurse assessment for a suspected tick). One review raises a concern after a **CT scan**, describing a subsequent **hot spot at a blood-draw site** and dissatisfaction with how that concern was handled by reception. ## Services - **Small animal care**, plus **equine** and **farm livestock** services (listed on the clinic website). - **Laparoscopic (“keyhole”) spays** for **dogs and cats** (website). - **CT scanning** (website; also referenced by a reviewer whose dog attended for a CT scan). - **Emergency care:** the clinic states an **emergency line available 24/7** (website); reviews describe an **out-of-hours visit** for a dog with virus-like symptoms and treatment provided. - Examples from reviews of what’s been handled: - **Ear infection** in a dog (consultation and treatment mentioned). - **Urinary retention/obstruction management** including **overnight hospitalisation** and **catheterisation**. - **Lump/tick concern** assessed initially by a **veterinary nurse**. ## People - **Rachel** (vet; named in an out-of-hours review): described as **very thorough** and treating a dog with virus-type symptoms, with the owner saying “nothing was too much trouble.” - **Veterinary nurse** (name not given): suggested as an initial check for a dog with a transient lump thought to be a tick; the nurse **checked the dog over, gave a treat, and did not charge** (as described by the reviewer). - Front desk/reception is repeatedly mentioned as **helpful** (booking, directing to nurse), but one reviewer reports an unsatisfactory response when calling about a post-procedure skin issue after a CT scan. ## Reviews **4.9 stars from 315 reviews.** Themes below are drawn from the latest written reviews available to us. - **Access and follow-up:** owners mention **easy booking** and **follow-up phone calls** after a visit. - **Urgent and out-of-hours care:** reports of an **out-of-hours appointment** with thorough assessment and treatment; another review describes **overnight care** with **catheterisation** leading to improvement by the next morning. - **Practical help without upselling:** one reviewer was directed to a **nurse triage/check** for a suspected tick and reports **no charge**. - **Cost perception varies but is often positive:** one owner described the **consultation and treatment as “very reasonable.”** - **Negative experience noted:** one review describes a dog being “very needy” after a **CT scan** and developing a **hot spot where blood was taken**, requiring antibiotics and steroids from another vet; the reviewer also objected to being told this “happens regularly.”