Featured Clinic Overview
## Summary The Norwood Veterinary Practice LLP is a veterinary practice that, based on its website, offers round-the-clock availability (“24 hours a day, every day of the year”). Recent reviews describe both routine and complex care, including a dog spay with proactive consent checks during the operation, and emergency major surgery with follow-up check-ups afterwards. Owners also mention vets taking time to let nervous dogs settle in the consult room before examination, and staff keeping them updated during procedures and emergencies. ## Services - 24/7 care/availability (stated on the practice website). - Emergency cases and urgent treatment: reviews describe being seen for an emergency during COVID-19 and an “unexpectedly poorly” dog needing emergency major surgery. - Surgery: - Spay procedure discussed in detail by an owner (including intra-op communication and consent for an additional step). - Major surgery referenced in an emergency case, followed by check-ups. - Consultations and medical treatment: owners mention examinations, medication, and explanations of “what action… might be needed” going forward. - Veterinary nurse training facility (listed in the clinic data provided). ## People - Pablo (vet, per reviews): mentioned as particularly good handling greyhounds (“fab with greys”). - Hollie (role not stated): named alongside Pablo for providing “great care” and communicating well throughout a pet’s care. - Jill Walker (vet, per review): specifically credited with performing a dog’s emergency surgery and then seeing the dog for post-op check-ups. - Vet nurses (not named): one owner reports they kept in contact from admission through anaesthetic, phoned during the operation to ask permission before doing something additional, and then gave a pick-up time once the dog was recovering. ## Reviews 4.7 stars from 342 reviews. “Themes below are drawn from the latest written reviews available to us.” - Clear, step-by-step communication: explanations of examination findings and medications; updates during emergencies and procedures; a phone call during surgery to confirm consent for an additional step. - Handling anxious or sensitive pets: a vet taking time to let a dog get comfortable in the consulting room before examining. - Emergency responsiveness and complex care: being seen quickly for an emergency (including during COVID-19) and managing emergency major surgery with ongoing check-ups. - Consistency over time: one long-term owner with multiple greyhounds says they “will only use” this practice, citing consistent care and politeness.
Showing 1-10 of 31 clinics
Medivet Swanland 24 Hour / Swanbridge Veterinary Hospital is part of the Medivet group and is set up for out-of-hours and urgent cases, with owners repeatedly describing being seen after 7pm and getting rapid diagnostics and treatment. Recent reviews give concrete examples of emergency care including inducing vomiting after mince pies, urgent surgery for a urinary blockage, and blood tests with diagnosis and treatment within about half an hour. Owners also mention unhurried consultations for non-emergency concerns (e.g., discussing lumps and teeth) and vets taking time to explain options and involve them in decisions. Pricing comes up as a concern in one recent review about the cost of out-of-hours emergency surgery, even while praising the clinical care and communication.
Medivet Swanland 24 Hour / Swanbridge Veterinary Hospital is part of the Medivet group and is set up for out-of-hours and urgent cases, with owners repeatedly describing being seen after 7pm and getting rapid diagnostics and treatment. Recent reviews give concrete examples of emergency care including inducing vomiting after mince pies, urgent surgery for a urinary blockage, and blood tests with diagnosis and treatment within about half an hour. Owners also mention unhurried consultations for non-emergency concerns (e.g., discussing lumps and teeth) and vets taking time to explain options and involve them in decisions. Pricing comes up as a concern in one recent review about the cost of out-of-hours emergency surgery, even while praising the clinical care and communication.
Station House Vets is an independent practice providing first-opinion care for small animals and equine patients, and it states that it runs its own emergency/out-of-hours service. Reviews repeatedly describe long-term support for complex, ongoing conditions (for example strokes, heart disease and kidney disease in an older dog), plus hands-on nursing care (bandaging) and practical problem-solving (a grass seed extracted from a paw after 10 days). End-of-life care is also specifically mentioned, including a vet and nurse staying “over half an hour” to support an owner during euthanasia.
Station House Vets is an independent practice providing first-opinion care for small animals and equine patients, and it states that it runs its own emergency/out-of-hours service. Reviews repeatedly describe long-term support for complex, ongoing conditions (for example strokes, heart disease and kidney disease in an older dog), plus hands-on nursing care (bandaging) and practical problem-solving (a grass seed extracted from a paw after 10 days). End-of-life care is also specifically mentioned, including a vet and nurse staying “over half an hour” to support an owner during euthanasia.
Our Score (90/100)
Minster Veterinary Practice provides small-animal care and is a veterinary nurse training facility. Reviews most often describe two situations they seem set up to handle well: urgent help outside normal times (including late-night advice and appointments) and end‑of‑life care that prioritises privacy and time with the pet. Specifics mentioned include being helped within minutes of calling, support for a late-night collapse, dental work with “a couple of removals” followed by out‑of‑hours support and follow‑up appointments, and thoughtful follow-up after euthanasia (including handwritten sympathy cards and returning ashes within a week).
Minster Veterinary Practice provides small-animal care and is a veterinary nurse training facility. Reviews most often describe two situations they seem set up to handle well: urgent help outside normal times (including late-night advice and appointments) and end‑of‑life care that prioritises privacy and time with the pet. Specifics mentioned include being helped within minutes of calling, support for a late-night collapse, dental work with “a couple of removals” followed by out‑of‑hours support and follow‑up appointments, and thoughtful follow-up after euthanasia (including handwritten sympathy cards and returning ashes within a week).
Our Score (90/100)
Battle Flatts Veterinary Clinic is part of the CVS Vets group and is set up for both routine small‑animal care and a heavy exotics caseload, including referral work. The clinic website describes specialist hospitalisation for exotics (thermostatically controlled vivaria, nebulisation and dietary provision) and it also lists keyhole surgery. Recent reviews repeatedly mention owners travelling specifically to see Mark Naguib for complex exotics cases (birds of prey, parrots, rabbits, rats), with examples including treatment of parasitic worms in a Harris hawk and long-term management of severe rabbit dental disease. Reviews also describe end‑of‑life care where staff made time and space for goodbyes, even when busy.
Battle Flatts Veterinary Clinic is part of the CVS Vets group and is set up for both routine small‑animal care and a heavy exotics caseload, including referral work. The clinic website describes specialist hospitalisation for exotics (thermostatically controlled vivaria, nebulisation and dietary provision) and it also lists keyhole surgery. Recent reviews repeatedly mention owners travelling specifically to see Mark Naguib for complex exotics cases (birds of prey, parrots, rabbits, rats), with examples including treatment of parasitic worms in a Harris hawk and long-term management of severe rabbit dental disease. Reviews also describe end‑of‑life care where staff made time and space for goodbyes, even when busy.
Our Score (89/100)
Galtres Veterinary Surgery describes itself as a small, independent practice providing both equine and small-animal care, with inpatient facilities and stables. The clinic offers 24-hour emergency cover, and recent reviews include an emergency visit on Boxing Day handled by Ellie. Multiple reviewers also mention being able to discuss concerns without feeling “upsold,” and there are repeated examples of vets doing home visits—most notably Chloe supporting families through end-of-life care at home.
Galtres Veterinary Surgery describes itself as a small, independent practice providing both equine and small-animal care, with inpatient facilities and stables. The clinic offers 24-hour emergency cover, and recent reviews include an emergency visit on Boxing Day handled by Ellie. Multiple reviewers also mention being able to discuss concerns without feeling “upsold,” and there are repeated examples of vets doing home visits—most notably Chloe supporting families through end-of-life care at home.
Our Score (89/100)
End Cottage Veterinary Clinic is described in the available data as a veterinary nurse training facility and as offering emergency veterinary services. In recent reviews, owners frequently mention efforts to keep continuity of care (being booked with the same vet) and support around end-of-life, including at-home euthanasia. A small number of reviewers describe serious problems with communication and clinical/administrative handling (including one account of imaging not being saved and delays in providing scans to a specialist), so experiences appear mixed. Concrete specifics mentioned in the latest reviews include: - Attempts to book appointments with the same vet for continuity of care. - At-home support for euthanasia, with specific staff named. - Requests for repeat prescriptions, including mention of an “automated system” for handling these. - Diagnostics and referral interactions mentioned (tests/scans; specialist eye referral), with one review alleging image files were not saved due to human error.
End Cottage Veterinary Clinic is described in the available data as a veterinary nurse training facility and as offering emergency veterinary services. In recent reviews, owners frequently mention efforts to keep continuity of care (being booked with the same vet) and support around end-of-life, including at-home euthanasia. A small number of reviewers describe serious problems with communication and clinical/administrative handling (including one account of imaging not being saved and delays in providing scans to a specialist), so experiences appear mixed. Concrete specifics mentioned in the latest reviews include: - Attempts to book appointments with the same vet for continuity of care. - At-home support for euthanasia, with specific staff named. - Requests for repeat prescriptions, including mention of an “automated system” for handling these. - Diagnostics and referral interactions mentioned (tests/scans; specialist eye referral), with one review alleging image files were not saved due to human error.
Our Score (88/100)
Howells Veterinary Services Limited describes itself as an independent practice (not a corporate group) and states it provides a 24-hour service across pets, farm animals and horses, including a mobile first-opinion service for horses and a farm supplies outlet. Reviewers most often mention help in urgent situations and practical handling of anxious dogs: one owner describes an emergency where staff arranged for vets to travel out quickly despite poor weather, and another says their anxious dog was brought in via a back door to avoid other dogs and was allowed to stay with the owner in a nurse room pre-op rather than in kennels.
Howells Veterinary Services Limited describes itself as an independent practice (not a corporate group) and states it provides a 24-hour service across pets, farm animals and horses, including a mobile first-opinion service for horses and a farm supplies outlet. Reviewers most often mention help in urgent situations and practical handling of anxious dogs: one owner describes an emergency where staff arranged for vets to travel out quickly despite poor weather, and another says their anxious dog was brought in via a back door to avoid other dogs and was allowed to stay with the owner in a nurse room pre-op rather than in kennels.
Our Score (88/100)
Vermuyden Veterinary Practice is a small-animal vet practice offering emergency veterinary services (listed as 24/7 or extended hours). Recent reviews repeatedly mention vets taking time to explain options clearly, being able to fit pets in quickly when needed, and providing supportive care for both routine visits and more difficult moments (including surgery and euthanasia). Specific examples include a dog being cared for “during her surgery,” owners being talked through the euthanasia process and given time to grieve afterwards, and praise for handling nervous rescue dogs who are wary of men.
Vermuyden Veterinary Practice is a small-animal vet practice offering emergency veterinary services (listed as 24/7 or extended hours). Recent reviews repeatedly mention vets taking time to explain options clearly, being able to fit pets in quickly when needed, and providing supportive care for both routine visits and more difficult moments (including surgery and euthanasia). Specific examples include a dog being cared for “during her surgery,” owners being talked through the euthanasia process and given time to grieve afterwards, and praise for handling nervous rescue dogs who are wary of men.
Aldgate Veterinary Practice Limited
Driffield
Our Score (87/100)
Aldgate Veterinary Practice Limited describes itself as independently owned and focused on preventative, diagnostic, and emergency care for dogs, cats, and rabbits. The website states that out-of-hours emergencies are handled by the clinic’s own team of vets and nurses. In the latest reviews available to us, owners repeatedly mention clear step-by-step explanations during treatment, being fitted in quickly for appointments, and support around long-term conditions (for example, arthritis management and ongoing medication). One review also describes end-of-life care for a rabbit, including providing a keepsake of fur.
Aldgate Veterinary Practice Limited describes itself as independently owned and focused on preventative, diagnostic, and emergency care for dogs, cats, and rabbits. The website states that out-of-hours emergencies are handled by the clinic’s own team of vets and nurses. In the latest reviews available to us, owners repeatedly mention clear step-by-step explanations during treatment, being fitted in quickly for appointments, and support around long-term conditions (for example, arthritis management and ongoing medication). One review also describes end-of-life care for a rabbit, including providing a keepsake of fur.