Featured Clinic Overview
## Summary The Norwood Veterinary Practice LLP is a veterinary practice that, based on its website, offers round-the-clock availability (“24 hours a day, every day of the year”). Recent reviews describe both routine and complex care, including a dog spay with proactive consent checks during the operation, and emergency major surgery with follow-up check-ups afterwards. Owners also mention vets taking time to let nervous dogs settle in the consult room before examination, and staff keeping them updated during procedures and emergencies. ## Services - 24/7 care/availability (stated on the practice website). - Emergency cases and urgent treatment: reviews describe being seen for an emergency during COVID-19 and an “unexpectedly poorly” dog needing emergency major surgery. - Surgery: - Spay procedure discussed in detail by an owner (including intra-op communication and consent for an additional step). - Major surgery referenced in an emergency case, followed by check-ups. - Consultations and medical treatment: owners mention examinations, medication, and explanations of “what action… might be needed” going forward. - Veterinary nurse training facility (listed in the clinic data provided). ## People - Pablo (vet, per reviews): mentioned as particularly good handling greyhounds (“fab with greys”). - Hollie (role not stated): named alongside Pablo for providing “great care” and communicating well throughout a pet’s care. - Jill Walker (vet, per review): specifically credited with performing a dog’s emergency surgery and then seeing the dog for post-op check-ups. - Vet nurses (not named): one owner reports they kept in contact from admission through anaesthetic, phoned during the operation to ask permission before doing something additional, and then gave a pick-up time once the dog was recovering. ## Reviews 4.7 stars from 342 reviews. “Themes below are drawn from the latest written reviews available to us.” - Clear, step-by-step communication: explanations of examination findings and medications; updates during emergencies and procedures; a phone call during surgery to confirm consent for an additional step. - Handling anxious or sensitive pets: a vet taking time to let a dog get comfortable in the consulting room before examining. - Emergency responsiveness and complex care: being seen quickly for an emergency (including during COVID-19) and managing emergency major surgery with ongoing check-ups. - Consistency over time: one long-term owner with multiple greyhounds says they “will only use” this practice, citing consistent care and politeness.
Showing 1-10 of 28 clinics
Medivet Swanland 24 Hour / Swanbridge Veterinary Hospital is part of the Medivet group and is set up for out-of-hours and urgent cases, with owners repeatedly describing being seen after 7pm and getting rapid diagnostics and treatment. Recent reviews give concrete examples of emergency care including inducing vomiting after mince pies, urgent surgery for a urinary blockage, and blood tests with diagnosis and treatment within about half an hour. Owners also mention unhurried consultations for non-emergency concerns (e.g., discussing lumps and teeth) and vets taking time to explain options and involve them in decisions. Pricing comes up as a concern in one recent review about the cost of out-of-hours emergency surgery, even while praising the clinical care and communication.
Medivet Swanland 24 Hour / Swanbridge Veterinary Hospital is part of the Medivet group and is set up for out-of-hours and urgent cases, with owners repeatedly describing being seen after 7pm and getting rapid diagnostics and treatment. Recent reviews give concrete examples of emergency care including inducing vomiting after mince pies, urgent surgery for a urinary blockage, and blood tests with diagnosis and treatment within about half an hour. Owners also mention unhurried consultations for non-emergency concerns (e.g., discussing lumps and teeth) and vets taking time to explain options and involve them in decisions. Pricing comes up as a concern in one recent review about the cost of out-of-hours emergency surgery, even while praising the clinical care and communication.
Birchwood Veterinary Practice is described by reviewers as a “non corporate” practice. Based on the latest reviews, it appears set up for both routine pet care and time-sensitive problems: owners mention being fitted in the same day on several occasions, and being given answers quickly when other vets had been unable to. Several reviews also focus on end-of-life support, including a vet coming to the owner’s home for euthanasia and the practice sending condolence cards (including paw and nose prints mentioned).
Birchwood Veterinary Practice is described by reviewers as a “non corporate” practice. Based on the latest reviews, it appears set up for both routine pet care and time-sensitive problems: owners mention being fitted in the same day on several occasions, and being given answers quickly when other vets had been unable to. Several reviews also focus on end-of-life support, including a vet coming to the owner’s home for euthanasia and the practice sending condolence cards (including paw and nose prints mentioned).
Our Score (91/100)
Station House Vets is an independent practice providing first-opinion care for small animals and equine patients, and it states that it runs its own emergency/out-of-hours service. Reviews repeatedly describe long-term support for complex, ongoing conditions (for example strokes, heart disease and kidney disease in an older dog), plus hands-on nursing care (bandaging) and practical problem-solving (a grass seed extracted from a paw after 10 days). End-of-life care is also specifically mentioned, including a vet and nurse staying “over half an hour” to support an owner during euthanasia.
Station House Vets is an independent practice providing first-opinion care for small animals and equine patients, and it states that it runs its own emergency/out-of-hours service. Reviews repeatedly describe long-term support for complex, ongoing conditions (for example strokes, heart disease and kidney disease in an older dog), plus hands-on nursing care (bandaging) and practical problem-solving (a grass seed extracted from a paw after 10 days). End-of-life care is also specifically mentioned, including a vet and nurse staying “over half an hour” to support an owner during euthanasia.
Our Score (89/100)
Galtres Veterinary Surgery describes itself as a small, independent practice providing both equine and small-animal care, with inpatient facilities and stables. The clinic offers 24-hour emergency cover, and recent reviews include an emergency visit on Boxing Day handled by Ellie. Multiple reviewers also mention being able to discuss concerns without feeling “upsold,” and there are repeated examples of vets doing home visits—most notably Chloe supporting families through end-of-life care at home.
Galtres Veterinary Surgery describes itself as a small, independent practice providing both equine and small-animal care, with inpatient facilities and stables. The clinic offers 24-hour emergency cover, and recent reviews include an emergency visit on Boxing Day handled by Ellie. Multiple reviewers also mention being able to discuss concerns without feeling “upsold,” and there are repeated examples of vets doing home visits—most notably Chloe supporting families through end-of-life care at home.
Our Score (88/100)
Battle Flatts Veterinary Clinic is a CVS Group small-animal practice established in the 1980s, with RCVS Core Standards accreditation. Based on the website and reviews, it’s set up for both routine care and common clinical work (including diagnostics, surgery and dentistry), plus practical extras like nurse consults and home visits. Reviewers repeatedly mention being seen quickly for urgent issues (including a walk-in tick removal “within minutes”), clear explanations of options and medications, and staff who coordinate care with other vets when owners are away from home (for example, sourcing arthritis medication after contacting a pet’s usual practice).
Battle Flatts Veterinary Clinic is a CVS Group small-animal practice established in the 1980s, with RCVS Core Standards accreditation. Based on the website and reviews, it’s set up for both routine care and common clinical work (including diagnostics, surgery and dentistry), plus practical extras like nurse consults and home visits. Reviewers repeatedly mention being seen quickly for urgent issues (including a walk-in tick removal “within minutes”), clear explanations of options and medications, and staff who coordinate care with other vets when owners are away from home (for example, sourcing arthritis medication after contacting a pet’s usual practice).
Our Score (88/100)
Grace Lane Veterinary Surgery describes itself as an independent practice, working from purpose-built premises and offering care across small animals, equine and farm livestock. The website highlights laparoscopic (“keyhole”) spays for dogs and cats and on-site CT scanning; reviews also mention out-of-hours visits and a case kept in overnight with catheterisation. From the latest reviews, owners most often describe: easy appointment booking, follow-up phone calls after a visit, and staff being willing to start with a nurse check (including one “no charge” nurse assessment for a suspected tick). One review raises a concern after a CT scan, describing a subsequent hot spot at a blood-draw site and dissatisfaction with how that concern was handled by reception.
Grace Lane Veterinary Surgery describes itself as an independent practice, working from purpose-built premises and offering care across small animals, equine and farm livestock. The website highlights laparoscopic (“keyhole”) spays for dogs and cats and on-site CT scanning; reviews also mention out-of-hours visits and a case kept in overnight with catheterisation. From the latest reviews, owners most often describe: easy appointment booking, follow-up phone calls after a visit, and staff being willing to start with a nurse check (including one “no charge” nurse assessment for a suspected tick). One review raises a concern after a CT scan, describing a subsequent hot spot at a blood-draw site and dissatisfaction with how that concern was handled by reception.
Our Score (88/100)
Howells Veterinary Services Limited describes itself as an independent practice (not a corporate group) and states it provides a 24-hour service across pets, farm animals and horses, including a mobile first-opinion service for horses and a farm supplies outlet. Reviewers most often mention help in urgent situations and practical handling of anxious dogs: one owner describes an emergency where staff arranged for vets to travel out quickly despite poor weather, and another says their anxious dog was brought in via a back door to avoid other dogs and was allowed to stay with the owner in a nurse room pre-op rather than in kennels.
Howells Veterinary Services Limited describes itself as an independent practice (not a corporate group) and states it provides a 24-hour service across pets, farm animals and horses, including a mobile first-opinion service for horses and a farm supplies outlet. Reviewers most often mention help in urgent situations and practical handling of anxious dogs: one owner describes an emergency where staff arranged for vets to travel out quickly despite poor weather, and another says their anxious dog was brought in via a back door to avoid other dogs and was allowed to stay with the owner in a nurse room pre-op rather than in kennels.
Our Score (88/100)
Vermuyden Veterinary Practice is a small-animal vet practice offering emergency veterinary services (listed as 24/7 or extended hours). Recent reviews repeatedly mention vets taking time to explain options clearly, being able to fit pets in quickly when needed, and providing supportive care for both routine visits and more difficult moments (including surgery and euthanasia). Specific examples include a dog being cared for “during her surgery,” owners being talked through the euthanasia process and given time to grieve afterwards, and praise for handling nervous rescue dogs who are wary of men.
Vermuyden Veterinary Practice is a small-animal vet practice offering emergency veterinary services (listed as 24/7 or extended hours). Recent reviews repeatedly mention vets taking time to explain options clearly, being able to fit pets in quickly when needed, and providing supportive care for both routine visits and more difficult moments (including surgery and euthanasia). Specific examples include a dog being cared for “during her surgery,” owners being talked through the euthanasia process and given time to grieve afterwards, and praise for handling nervous rescue dogs who are wary of men.
Aldgate Veterinary Practice Limited
Driffield
Our Score (87/100)
Aldgate Veterinary Practice Limited describes itself as independently owned and focused on preventative, diagnostic, and emergency care for dogs, cats, and rabbits. The website states that out-of-hours emergencies are handled by the clinic’s own team of vets and nurses. In the latest reviews available to us, owners repeatedly mention clear step-by-step explanations during treatment, being fitted in quickly for appointments, and support around long-term conditions (for example, arthritis management and ongoing medication). One review also describes end-of-life care for a rabbit, including providing a keepsake of fur.
Aldgate Veterinary Practice Limited describes itself as independently owned and focused on preventative, diagnostic, and emergency care for dogs, cats, and rabbits. The website states that out-of-hours emergencies are handled by the clinic’s own team of vets and nurses. In the latest reviews available to us, owners repeatedly mention clear step-by-step explanations during treatment, being fitted in quickly for appointments, and support around long-term conditions (for example, arthritis management and ongoing medication). One review also describes end-of-life care for a rabbit, including providing a keepsake of fur.