Specialist Vets in East Yorkshire

## Summary Battle Flatts Veterinary Clinic is a **CVS Group** small-animal practice established in the **1980s**, with **RCVS Core Standards** accreditation. Based on the website and reviews, it’s set up for both routine care and common clinical work (including diagnostics, surgery and dentistry), plus practical extras like nurse consults and home visits. Reviewers repeatedly mention **being seen quickly for urgent issues** (including a walk-in tick removal “within minutes”), **clear explanations of options and medications**, and staff who **coordinate care with other vets** when owners are away from home (for example, sourcing arthritis medication after contacting a pet’s usual practice). ## Services Services and capabilities mentioned on the clinic website include: - Consultations (including **nurse consultations**) - **Vaccinations**, parasite control, microchipping - **Neutering** and other **surgery** - **Dentistry** - **Diagnostics** - **Blood pressure checks** - **Six-month health checks** - **Anal sac expression** - **Grooming and nail clipping** - **Home visits** - **Cardiology referrals** - **Out-of-hours emergencies** handled via a separate emergency vet service for telephone advice and emergency consultations (as described on the website) - **Veterinary Nurse Training facility** (from clinic data) Services specifically referenced in reviews include: - **Tick removal** seen immediately on arrival - Support with **ongoing arthritis medication**, including contacting a pet’s regular vet - A consult for **behavioural problems**, with options explained to support decision-making ## People - **Jess** (role not stated): mentioned for a behavioural consult where she “talked us through the options” and gave thorough advice so the owner could make an informed decision; the reviewer also highlighted strong follow-up/back-up support. - The wider team (reception and clinical staff): multiple reviews describe staff as **helpful and welcoming from the first call**, **quick to see urgent cases**, and **clear when explaining treatment choices and how to give medicines**. One owner also described staff deliberately making early visits feel positive so their dogs became comfortable attending. ## Reviews **Google rating: 5 stars from 60 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Fast help for urgent, simple problems:** one reviewer was told to “pop in” for tick removal and was seen immediately, with the tick removed within minutes. - **Practical support when away from a regular vet:** a reviewer who forgot their dog’s arthritis medication says the clinic contacted their usual practice and helped resolve it. - **Clear, option-based advice:** owners describe being talked through treatment options and given clear instructions on administering medication. - **Handling pets to reduce stress:** one owner says staff made visits “a fun experience” early on, leading their dogs to be relaxed about coming in.

## Summary Birchwood Veterinary Practice is described by reviewers as a “non corporate” practice. Based on the latest reviews, it appears set up for both routine pet care and time-sensitive problems: owners mention being fitted in the same day on several occasions, and being given answers quickly when other vets had been unable to. Several reviews also focus on end-of-life support, including a vet coming to the owner’s home for euthanasia and the practice sending condolence cards (including paw and nose prints mentioned). ## Services - **Same-day appointments for urgent issues (as reported by owners):** multiple reviewers mention being fitted in the same day and getting an appointment within a couple of hours. - **Diagnostics for underlying problems:** an owner describes a **blood test** that identified a dog’s issue as an **allergy**, after prior repeated sampling elsewhere; they say they were then able to manage it **without medication**. - **End-of-life care:** owners describe euthanasia support, including a **home visit** for a dog being put to sleep, and follow-up **bereavement cards** (including paw/nose prints in one case). - **Cats and dogs seen:** reviews reference care for both. - **Veterinary Nurse Training facility:** listed in the clinic’s structured data. ## People - **Alicia:** named in a review alongside “her team”; one owner says they had a phone call and then an appointment “a couple of hours later,” and felt their dog was in safe hands. - **Karen:** thanked in a review for kindness and compassion, alongside Alicia and the wider team. - **Unspecified vets/team members:** repeatedly described as giving **same-day answers**, being **patient and gentle** during euthanasia, and providing **follow-up support** (cards, and paw/nose prints mentioned). One reviewer also notes a vet “went out of his way” to **drive an elderly client home**. ## Reviews **5.0 stars from 137 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **End-of-life support is a standout theme:** home euthanasia is mentioned, as well as condolence cards sent afterwards (including paw and nose prints in one review). - **Speed of access and answers:** same-day appointments and getting clear answers quickly are repeatedly referenced. - **Diagnostic clarity after frustration elsewhere:** one owner credits a blood test for identifying an allergy when repeated sampling at another practice hadn’t helped. - **Practical help beyond the consult:** one reviewer describes a vet driving their grandmother home.

## Summary Galtres Veterinary Surgery describes itself as a small, independent practice providing both equine and small-animal care, with inpatient facilities and stables. The clinic offers 24-hour emergency cover, and recent reviews include an emergency visit on Boxing Day handled by Ellie. Multiple reviewers also mention being able to discuss concerns without feeling “upsold,” and there are repeated examples of vets doing home visits—most notably Chloe supporting families through end-of-life care at home. ## Services Based on the clinic website and the reviews available to us, services and capabilities mentioned include: - Small-animal and equine consultations and visits (including home visits mentioned in reviews) - 24-hour emergency cover (emergency treatment referenced in a recent review) - Equine zone visits - Mobile nurse clinics - Equine and small-animal health schemes (details not provided in the available summary) - Surgery - Vettings (pre-purchase examinations) - Second opinions - Inpatient facilities (including stables) - Diagnostics and procedures: radiography, ultrasonography, endoscopy, gastroscopy, dentistry ## People - **Chloe (vet, role not explicitly stated):** Mentioned for home visits and end-of-life support; one reviewer describes Chloe ensuring their dog could “pass peacefully at home,” and another describes her support “through a very difficult time.” - **Ellie (vet, role not explicitly stated):** Named in an emergency-treatment review (Boxing Day) as “welcoming, reassuring and helpful,” and also mentioned as visiting at home and being “incredibly patient.” ## Reviews **5.0 stars from 98 reviews.** The available written reviews focus on emergency help, home visits, and communication style around treatment choices. **Themes below are drawn from the latest written reviews available to us.** - Emergency care described as reassuring and helpful (including a Boxing Day emergency appointment) - Home visits, including end-of-life care at home, described in detail by more than one reviewer - Owners say vets are approachable to discuss concerns and do not push add-on treatment (“without feeling like there is an upsell”) - Patience with anxious dogs is specifically mentioned, including helping dogs build trust around vet visits over time

## Summary Grace Lane Veterinary Surgery describes itself as an **independent** practice, working from **purpose-built premises** and offering care across **small animals, equine and farm livestock**. The website highlights **laparoscopic (“keyhole”) spays for dogs and cats** and on-site **CT scanning**; reviews also mention **out-of-hours visits** and a case kept **in overnight with catheterisation**. From the latest reviews, owners most often describe: **easy appointment booking**, **follow-up phone calls after a visit**, and staff being willing to **start with a nurse check** (including one “no charge” nurse assessment for a suspected tick). One review raises a concern after a **CT scan**, describing a subsequent **hot spot at a blood-draw site** and dissatisfaction with how that concern was handled by reception. ## Services - **Small animal care**, plus **equine** and **farm livestock** services (listed on the clinic website). - **Laparoscopic (“keyhole”) spays** for **dogs and cats** (website). - **CT scanning** (website; also referenced by a reviewer whose dog attended for a CT scan). - **Emergency care:** the clinic states an **emergency line available 24/7** (website); reviews describe an **out-of-hours visit** for a dog with virus-like symptoms and treatment provided. - Examples from reviews of what’s been handled: - **Ear infection** in a dog (consultation and treatment mentioned). - **Urinary retention/obstruction management** including **overnight hospitalisation** and **catheterisation**. - **Lump/tick concern** assessed initially by a **veterinary nurse**. ## People - **Rachel** (vet; named in an out-of-hours review): described as **very thorough** and treating a dog with virus-type symptoms, with the owner saying “nothing was too much trouble.” - **Veterinary nurse** (name not given): suggested as an initial check for a dog with a transient lump thought to be a tick; the nurse **checked the dog over, gave a treat, and did not charge** (as described by the reviewer). - Front desk/reception is repeatedly mentioned as **helpful** (booking, directing to nurse), but one reviewer reports an unsatisfactory response when calling about a post-procedure skin issue after a CT scan. ## Reviews **4.9 stars from 315 reviews.** Themes below are drawn from the latest written reviews available to us. - **Access and follow-up:** owners mention **easy booking** and **follow-up phone calls** after a visit. - **Urgent and out-of-hours care:** reports of an **out-of-hours appointment** with thorough assessment and treatment; another review describes **overnight care** with **catheterisation** leading to improvement by the next morning. - **Practical help without upselling:** one reviewer was directed to a **nurse triage/check** for a suspected tick and reports **no charge**. - **Cost perception varies but is often positive:** one owner described the **consultation and treatment as “very reasonable.”** - **Negative experience noted:** one review describes a dog being “very needy” after a **CT scan** and developing a **hot spot where blood was taken**, requiring antibiotics and steroids from another vet; the reviewer also objected to being told this “happens regularly.”

## Summary Minster Veterinary Practice’s Small Animal Department is a multi-site practice with a main surgery plus several branches (including this one). Reviews most often point to day-to-day companion animal care: owners mention annual “upkeep” and vaccinations, as well as vets diagnosing and treating health issues. Appointment access is a repeated theme (“can always get a suitable appointment”, “never any issues with making an appointment”), and a couple of reviews highlight handling anxious pets—one owner says their cat’s visits are “always traumatic” but staff help him feel at ease. ## Services - Small animal (pet) care (stated by the practice). - Routine preventative care mentioned by clients, including annual check-ups/ongoing upkeep and vaccinations (owners also note reminders for appointments/vaccines). - Diagnosis and treatment of health issues (mentioned generally in long-term client reviews). ## Reviews **Google rating: 4.9 stars from 29 reviews.** Themes below are drawn from the latest written reviews available to us. - Long-term continuity: multiple owners describe using the practice for 10–20+ years across multiple pets. - Clear communication: owners mention “helpful and clear advice” and that vets are willing to answer questions. - Appointment access and efficiency: repeated comments about being able to get suitable appointments and efficient service. - Handling nervous pets: examples include a nervous dog being “the happiest I’ve seen at the vets” and staff helping an anxious cat feel at ease. - Administration touches: reminders noted for appointments/vaccinations.